Harwood Public Innovators Lab - Oct 2015 - Detroit

Rather than trying to "create world peace", smallify for an actionable, achieveable possibilities #turnoutward #librariestransform

Be sure to combine data with stories & stories with data #turnoutward #LibrariesTransform

We are judged by our actions over time, rather than what we say. #turnoutward #LibrariesTransform

Listening sounds easy, but biases can cloud what is said & heard...so probe to verify the message #turnoutward #librariestransform

Vulnerability allows for genuine learning...helps a person to truly #turnoutward #librariestransform

People deserve to be heard & understood..when it happens, they are likely to be engaged #turnoutward #librariestransform

Credible accountability emerges when we under-promise & over-deliver. Bonus: it builds trust! #turnoutward #librariestransform

Change is a process, not an event #turnoutward #librariestransform Patience, grasshopper!

When people are in Waiting Place stage, finding "small"'possibilities builds trust & pride once tackled #turnoutward #librariestransform

Meaningful Community Change starts with Turning Outward @RichHarwood shares  http://bit.ly/1KbtSN4  #turnoutward #librariestransform

Community change needs both expert & publc knowledge-What is Public Knowledge:  http://bit.ly/1KbtTRc  #turnoutward #librariestransform

Each of us can embrace The 3A's of Public Life:  http://bit.ly/1jqAUIR  #turnoutward #librariestransform

In community change, authority takes a new outlook:  http://bit.ly/1GIubPq  #turnoutward #librariestransform

Know your community's rhythm to propel rather than stall change  http://bit.ly/1Lmq0L9  #turnoutward #librariestransform

Community is an eco-system, rather than an ego-system #turnoutward #LibrariesTransform