Photo: Heather Hackett presenting at the CERT Summit

Community, Connection, and Why This Summit Mattered So Much

Posted on March 02, 2026 by Heather Hackett, Founder, LocalRelief.com

Walking into the summit, I’ll be honest, I didn’t quite know what to expect.

This was my first time attending an event hosted by The Patterson Foundation, and I’m also relatively new to the nonprofit space. While Local Relief has grown quickly and opened doors to some incredible rooms, there’s always that moment before a conference or summit where you wonder: Will this be another event, or will this be one of those rare gatherings that actually moves people and ideas forward?

This one was absolutely the latter.

From the very beginning, what stood out most was the energy in the room. This wasn’t just a group of attendees showing up because it was on their calendar. This was a room full of CERT (Community Emergency Response Team) members, people who show up for their communities when things are hard, messy, and uncertain. And not only that: this was one of the only times all the local CERT organizations were brought together under one roof. That alone is a huge accomplishment, and enormous credit goes to The Patterson Foundation for seeing that need and taking ownership of making it happen.

That kind of leadership – quiet, intentional, community-first leadership – is exactly what resilience looks like in real life.

I was truly honored to be a speaker among so many respected voices in emergency management, both locally and nationally. Having Craig Fugate, former FEMA Administrator, on the agenda alongside county and city representatives really reinforced the caliber of this event. These are people who have spent their careers in the trenches of disaster response, recovery, and preparedness. To be included in that lineup and to share the story and mission of Local Relief was something I didn’t take lightly.

But what made this experience especially meaningful wasn’t just who was on stage, it was who was in the seats.

The CERT members were engaged, thoughtful, and incredibly responsive. You could feel how deeply they care about their communities. The questions, the conversations in the hallways, the moments of “Have you thought about this?” or “This could really help in our area,” those are the moments that remind me why Local Relief exists in the first place.

Local Relief (https://localrelief.com) was built on a simple idea: neighbors helping neighbors, with one trusted hub to connect people to real information, real resources, and real support before, during, and after disasters. In a world where information is scattered and often overwhelming, communities need a place that brings it together in a way that’s practical, human, and easy to use. Seeing that idea resonate so strongly with the CERT community was incredibly validating.

What also stood out was the kindness and professionalism of the staff and organizers. Events like this don’t run themselves, and it showed in all the small details – how people were welcomed, how smoothly things flowed, and how genuinely cared for everyone felt. That may sound like a small thing, but in spaces focused on emergency response and resilience, culture matters. And this culture was one of respect, collaboration, and shared purpose.

There’s something else I want to say, and I can only speak for myself, but I don’t think the audience was the only group inspired by this event.

Emergency management and disaster work are deeply meaningful, but they’re also emotionally demanding. When you’re working with communities in crisis, with families who’ve lost homes, stability, or a sense of normalcy, the weight of that responsibility stays with you. The mission of Local Relief is big. The need is big. And the work ahead of us is big.

Having an event that doesn’t just inform, but re-energizes the people doing this work, is huge.

So I want to personally thank The Patterson Foundation for that. For creating a space that didn’t just bring organizations together, but reminded all of us – speakers and attendees alike – why this work matters, and why community will always be at the center of recovery.

I’ve done a lot of speaking over the years, but this may genuinely be one of my favorite speaking engagements to date. Not because of the stage or the title on the badge, but because of the people in the room and the mission that brought everyone together.

Events like this matter. They strengthen relationships between agencies, volunteers, and community leaders. They create space for ideas to be shared, improved, and put into action. And most importantly, they remind us that resilience isn’t something that lives in a plan or a document, it lives in people.

If you believe in stronger, more connected communities – if you believe that when disaster strikes, no one should have to navigate recovery alone – I invite you to learn more about Local Relief. 

This summit was grounded in what’s possible when people come together with the right intentions. I’m deeply grateful to have been part of it, and even more excited about what we can build together next.

 


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